Case Study

This case study explores the collaboration between Brixton Candle Co. and Digital Spark Studios to create an inclusive and user-friendly website. The project addressed challenges such as outdated web design, accessibility issues, limited e-commerce functionality, poor SEO performance, and inefficient user experience. The results include increased accessibility, boosted sales, improved search engine visibility, and positive customer feedback.
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Digital Transformation of Brixton Candle Co.: Enhancing Accessibility and User Experience

This case study explores the collaboration between Brixton Candle Co. and Digital Spark Studios to create an inclusive and user-friendly website. The project addressed challenges such as outdated web design, accessibility issues, limited e-commerce functionality, poor SEO performance, and inefficient user experience. The results include increased accessibility, boosted sales, improved search engine visibility, and positive customer feedback.

Located in the heart of London, Brixton Candle Co. is known for its unique and tantalizing scented candles. Founded by Syreeta, a teacher turned candle enthusiast, the company emerged from her desire to transform her stress-relieving hobby into a thriving business. Recognising the importance of an accessible and modern website, especially given her visual impairment, Syreeta sought to create an online store that would not only showcase her products but also provide a seamless shopping experience for all users. This case study details the collaboration between Brixton Candle Co. and Digital Spark Studios, focusing on creating an inclusive, user-friendly website on the Shopify platform.

 

Challenges

Brixton Candle Co. faced several challenges that needed to be addressed to enhance its digital footprint:

Outdated Web Design: The initial website lacked the modern appeal that matched the uniqueness of the candles offered.

Accessibility Issues: As a visually impaired site owner, Syreeta required a website that she and others with similar impairments could easily navigate.

Limited E-commerce Functionality: The existing setup did not fully leverage Shopify’s capabilities, resulting in a cumbersome shopping experience.

Poor SEO Performance: Low search engine rankings were limiting the company’s visibility and ability to attract new customers.

Inefficient User Experience: Potential customers found it difficult to locate products and information, leading to high abandonment rates.

Brixton Candle Co Old Website

Solutions

Our project aimed at revamping Brixton Candle Co.’s online presence was comprehensive:

Modernised Website Design: We implemented a fresh, clean design that reflects the brand’s identity and appeals to candle lovers.

Enhanced Accessibility: By choosing appropriate fonts and layout, we ensured that the website is navigable for visually impaired users, including Syreeta.

Shopify Integration: We maximised the use of Shopify’s robust e-commerce tools to streamline the shopping and checkout processes.

SEO Optimisation: A targeted SEO strategy was put in place to boost organic traffic and improve search engine rankings.

Simplified User Interface: The redesign focused on simplifying navigation and making it quicker for customers to find and purchase products.

Results

The transformation of Brixton Candle Co.’s digital presence had a significant impact:

Increased Accessibility: The website now supports a broader range of users, including those with visual impairments, enhancing customer satisfaction.

Boosted Sales: Enhanced e-commerce capabilities and user experience have led to an increase in sales and reduced cart abandonment rates.

Improved Search Engine Visibility: With better SEO practices, the site now ranks higher in search engine results, attracting more potential customers.

Positive Customer Feedback: The new, cleaner interface has received overwhelmingly positive feedback for its ease of use and aesthetic appeal.

Conclusion

The partnership between Brixton Candle Co. and Hel of a Developer not only addressed the initial challenges but also positioned the company for future growth. This case study exemplifies our commitment to providing web solutions that cater to the specific needs of our clients while embracing inclusivity and modern technology.

Inspired by Brixton Candle Co.’s digital transformation? Whether you’re looking to start from scratch or revamp your existing website, our services at Digital Spark Studios are designed to meet your unique needs. Explore our other case studies for more insights into our approach and outcomes, or contact us directly for a personalized consultation. Let’s work together to make your online presence as vibrant and welcoming as your business. Don’t hesitate; let’s start crafting your success story today!

 

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Helen delivered a visually appealing and highly functional site, perfectly aligned with our business goals. She was professional, timely, and communicative throughout the project, effortlessly handling all challenges.

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